Trợ giúp

Welcome to BY-HATANG.COM, a website owned and operated by HATANG Co. Ltd. These Terms of Use govern your use of the by-hatang.com website and all subdomains thereof. By using, visiting or shopping at the by-hatang.com website and all subdomains thereof, you agree to be bound by these Terms of Use, as well as the other policies posted on the by-hatang.com website.

Throughout the Site, the terms “we,” “us” and “our” refer to HATANG. HATANG offers this Site, including all information, tools and services available on this Site, to you, the user, conditioned upon your acceptance of these Terms & Conditions. Your continued use of this Site constitutes your agreement to these Terms & Conditions. If you do not wish to be bound by these Terms & Conditions, please do not use this Site.

HOW TO BUY

1. Select an item and choose SIZE & COLOR. Click “ADD TO CART“. You can choose continue shopping or Proceed to Check Out.

2. Check out as GUEST or LOG IN with your username. REGISTER will save time and convenience for future orders.

3. Filling your information including: SHIPPING ADDRESS, BILLING ADDRESS and choose PAYMENT METHOD.

4. Once your order has been received. Our staffs will contact you for further assist within 24 hours.

PAYMENT METHOD

Via Bank transfer:

Bank account: Ngan Hang Ngoai Thuong Vietcombank
Account Holder: Hộ kinh doanh Hà Tăng
Account Number: 0071001116323

For further assistance, please contact us 0908220922 or via email order.hatang@gmail.com

Via OnePay:

To pay via OnePay, select this payment method as Credit / Master Card (For international) or ATM Card (For local) and click on ‘Next’ to review your order detail. You will then be redirected to the OnePay website to proceed with the payment.

After complete your purchase via OnePay, we will send you an email to notify your order details within 24 hours. Shipping notification will also send to your email after we shipped your order.

If you still have any question , don’t hesitate to email us: order.hatang@gmail.com

SHIPPING INFORMATION

Domestic: Free Shipping

International: For shipping worldwide, the shipping quote will be sent directly to your email within 24 hours.
Note: Depending on your location and the weight of your items, shipping fee can be different.

* Calculations of the Shipping & handling for international order.

SHIPPING COST

EFFECTIVE DATE: 03-2016
PUBLISHED CURRENCY: USD
FOREIGN EXCHANGE RATES: 1USD = 22300.00 VIETNAMESE DONG

EXCHANGE & RETURN POLICY

We do not accept refund in any circumstances. We only offer exchange for product purchasing online that arrives damaged or with defected. To exchange, all products must have not been worn, altered or wash and with all original tags/ labels attached. Customers are responsible for the shipping fee (if occurred) while sending back the items t us.

Before return or exchange an item, please kindly email us at order.hatang@gmail.com or call us at our hotline (+84) 908 22 09 22